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Fecha de publicación : 03/04/2024

Referencia : USA08658

Sales & Production Coordinator

  • Estados Unidos , New Jersey , WAYNE
  • Permanent / Regular
  • Técnico Producción

¿Por qué te necesitamos?

If you want to reshape the world and discover your greatest potential, Saint-Gobain provides one-of-a-kind opportunities for innovative problem solvers.

We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator, but Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us.

 

How would you like to work in a dynamic, innovative company with opportunity to grow your career? Saint-Gobain in Wayne, NJ is for you!

We offer competitive salary, shift differential, matching 401k, bonus, retirement plan, benefits start day one, tuition reimbursement, growth opportunities and so much more

We are looking for a Sales & Product Coordinator.  Position is onsite Monday-Friday, 8am-5p

¿Este trabajo es para ti?

Scope:  Supporting sales and Customer Service.  Formalize practices, capitalize on the know-how, and continuously improve processes.   

 

Responsibilities:

  • Study, align and merge Customer Services practices toward a comprehensive, standardized, effective and optimized way of working, including the SalesForce tool
  • Document practices, create or formalize procedures and workflows. Prepare work instructions relative to Customer service and Product coordinator to ensure efficiency, reliability and continuity.
  • Document and create procedures for Customer Service interaction with PPAP demands (i.e.: Sales Order creation, conditions to create a Work Order, transfer machine to machine etc)
  • Assist Customer service team on solving Customer Credit issues.
  • Handle/coordinate extraordinary transactions (selling or transfer of equipment, material etc) /create procedures to streamline future occurrences when relevant.
  • Assist Application Engineering department in part number creations on new materials.
  • Handle Samples (and miscellaneous) Sales orders and arrange shipping per customer specific requirements.
  • Handle Tax certificates review and approval process/follow up for any missing or expired certifications from monthly tax report.
  • Administration of customer portals
  • Analyze customer score cards and initiate corrective actions when necessary
  • Support price changes (run analysis, evaluate retroactive price impact, generate change letters to customers
  • Build tools/files to support Quotation process. Update quotes/ perform quotes on standard product range.
  • Backup customer service team when short staffed

Algo más sobre nosotros

Our commitment to being a Great Place to Work is a strong one. We encourage and foster our employees to be engaged through their participation in various committees/ teams. These teams help build a relationship between employees; they bring together employees from different shifts, different departments, and different career levels and promotes a culture of unity and pride. In an environment of listening, caring, developing, thanking and inspiring, the Saint-Gobain Wayne Plant IS a Great Place to Work.

Que no se olvide nada

  • Bachelor’s degree in Business, Marketing or Supply Chain required
  • Strong interpersonal and verbal and written communication skills.
  • Strong computer skills (i.e. Microsoft Word, Excel, QAD, CBOS).
  • Ability to make quick decisions, while dealing with multiple personalities.
  • Ability to work in fast paced customer/site environment.
  • Analytical skills to review data
  • Positive attitude / high energy

Información legal

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