Reference : 581602

Quality Engineer I

  • Technical Production
  • United States
  • Permanent / Regular (US)
  • Posting date : 09/15/2020

Position description


Under the direction of the Regional Quality Manager and Little Rock Plant Manager, this position is responsible for the leadership and direction of quality initiatives and the performance of all products manufactured at the Little Rock facility to established standards. 


Quality System Administration

  • Oversees and/or conducts raw material, product and process audits to ensure finished goods conform to specified requirements.
  • Manages the customer claims resolution and corrective action system.
  • Creates local documentation, such as quality manuals, procedures and work instructions.
  • Oversees and/or initiates the development of measurement tools that enable product and process evaluation.
  • Manages the acquired process data and owns the data acquisition tools and systems 

Risk Management

  • Proactively plans, controls and assures product and process quality in accordance with quality principles to eliminate potential sources of failure.  This includes planning processes, material control, acceptance sampling and measurement systems. 
  • Collaborates with R&D, Manufacturing and Marketing to ensure quality standards are integrated into new products and processes so production performance and output is to the standards required.  Supports trials.

Continuous Improvement

  • Defines, monitors and analyzes quality Key Operating Indicators and coordinates the process of addressing deficiencies or deviations.
  • Provides root cause analysis and implements corrective actions for internal yield loss related to product defects, in collaboration with the plant operations team.
  • Presents findings and action plans to senior management to reach solutions that improve company


  • 4 Year Degree in Engineering Discipline
  • 3-5 years of experience in Quality Engineering, Process Engineering, and/or Production
  • Member of American Society of Quality
  • ASQ Certificate as Engineer or Auditor
  • Interaction with customers (internal and external) requires the ability to determine company responsibility and response to quality issues. Has the authority to effect settlements or other paths of action to maintain strong and responsive relations while protecting company resources.
  • Evaluate and recommend process controls to enable better measurement processes and improved product performance.
  • Ability to use metrology and statistical methods to diagnose and correct improper quality control practices and assess process performance.
  • Understanding of human factors and motivation.
  • Familiarity with quality cost concepts and techniques.
  • Solid written and verbal communication skills in order to affect positive and professional interaction between the department and other internal groups.
  • Fundamental understanding of quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance, leadership, training, interpersonal relationships, improvement systems and professional ethics.
  • Basic understanding of the audit process including types of audits, planning, preparation, execution, reporting results and follow-up.
  • Ability to develop and implement quality programs, including tracking, analyzing, reporting and problem solving.
  • A thorough understanding of problem-solving and quality improvement tools and techniques.
  • Ability to acquire and analyze data using appropriate standard quantitative methods.


Who are we ?

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.

Top Employer 2020