Reference : USA03861

Technical Manager

  • Sales
  • United States ANAHEIM
  • Permanent / Regular
  • Posting date : 10/05/2022

Position description

Saint-Gobain Surface Conditioning serves a multitude of high end markets, with more than 50% of its sales in the electronics industry, and in particular for the hard disk drive market. We are making one of the essential products necessary in the production of hard disk drives, whose growth is driven by ever increasing demand on cloud storage, supporting our purpose of Making the World a Better Home.

The Technical Manager is an exciting customer facing role responsible for managing a technical product line in a couple of electronic and industrial markets. This position will work closely together with Business manager to define and execute annual and long-term business plans. Identify commercial opportunities in the form of new customers and/or new products & sustain and nurture the strong relationships at existing accounts.

This person is responsible for selling highly technical solutions to his or her accounts through a co-development and partnership process. The technical manager tracks project pipeline and effectively communicates on progress and needs to the customers and inside the organization. This position requires advanced technical knowledge and abilities in Product Management. The incumbent must be a technical expert on product applications, technology and design, as well as an authority on markets, competitive situations and product profitability.

This position is based in Anaheim, California where our manufacturing facility as well as R&D team resides. The incumbent has the great opportunity to interact with cross functional teams regularly by being on the same site. This position requires 20-30% travel time including international travels.

Customer oriented and teamwork oriented mindsets plus strong project management skills are the keys for success in this role. The role is at the center of our business and would be ideal for someone who is looking for an opportunity interacting with customers and making immediate significant business impact in the daily work with great upwards mobility.

Role Summary:

  • Analyze, understand and manage the assigned product lines including product pricing & product positioning
  • Work with manufacturing operations to provide accurate and timely information regarding customer demand to support sales and service objectives.
  • Provide periodic forecasts used to anticipate overall sales performance
  • Establish and manage strategic partnership with key customers for mid to long term engagement
  • Direct project management on customer quality issue resolution in a cross-function team environment
  • Provide input and justification of R&D resources and planning for new product technology and development.
  • Participate and conduct on-site demos of products at customers as needed
  • Collect, analyze and transmit information regarding market evolution, competitors and technology trends

REQUIRED QUALIFICATIONS

8-15 years with a BS degree or equivalent experience in B2B industry on technical products is required

5-12 years of experience in the electronic industry with a MS or MBA degree is preferred

Legal Statement

Top employer 2022