Reference : 575125

Automotive Application Technician (AAT)

  • Sales
  • United States WORCESTER, MA
  • Permanent / Regular (US)
  • Posting date : 12/23/2019

Position description

The Automotive Aftermarket (AA) channel has a great opportunity for an Automotive Application Technician (Technical Rep) who will be directly responsible for providing high level customer support and training to the end user network; including major regional opportunities with specific responsibilities at the multi-shop operators and national consolidator level.  This person will be able to apply the skill, know-how, and experience in the areas of product performance and product application to exhibit our products’ performance based on our customers’ needs and compared to our competition.

The Technical Representative will focus on key multi-shop operator accounts to ensure we are meeting KPI’s – (Key Performance Indicators) by performing shop audits to ensure RSG products are used correctly and SOPs are in compliance and by reviewing data with store management. The incumbent will also train the sales team for their specific market on all products, applications, and support tools.

This position functions in a critical space to support growth initiatives.  This position serves as a great opportunity to learn all aspects of the business.  The overall mission of this position is to travel a large geography in the assigned territory in support of our selling efforts.  Time will be sent putting on sanding, finishing demonstrations and facilitating training of how to showcase our growing product portfolio.  


Interested candidates should have prior field experience with a strong technical aptitude, excellent organizational skills, and interest in automotive refinishing. Prior selling experiences a plus.  The incumbent should have at minimum, a High School Diploma.  A successful candidate should have 3-5 years of Collision Industry experience; and knowledge of repair processes along with a working knowledge of estimating systems.    Must be able to present and conduct hands-on training at all customer levels.  Preferred candidate has well developed presentation skills and will be able to demonstrate prior public speaking experience.  Must have a proficient level of ability in Microsoft Office, contact management, CRM and other forms of data management and analysis is necessary. Candidates must have an interest in fieldwork and regular demonstration and promotion of an automotive aftermarket product line.  This position requires a self-starting, highly motivated, individual who works well in both a team environment and thrives on individual achievement and operates comfortably and successfully with minimal supervision.   Travel is up to 70%. 

Who are we ?

With over 60,000 employees working across 46 countries, Saint-Gobain’s Innovative Materials Sector boasts a unique and profitable portfolio of high-tech and high value-added solutions for housing and construction, mobility, healthcare and industry.

A true technology bridgehead for the Saint-Gobain Group, the Innovative Materials Sector is supported by 3 powerful growth drivers: innovation, co-development and research.

In the field of High Performance Materials, it proposes a comprehensive range of innovative technologies targeting the housing and construction market, transport, industry and healthcare, and combined into four families of materials: ceramics, polymers, abrasives and technical fabrics. Flat Glass is a world leader in manufacturing, processing and selling glass products for the construction and transportation sector (including the automotive industry).

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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