IT Manager

☆

United States, Massachusetts, NORTHBORO

Permanent / Regular

Research and Development

On site

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Why do we need you ?

The IT Manager reports to the Operations Director and leads end to end IT services for the Saint-Gobain North America (SGNA) Innovation Hub and associated R&D sites. The role ensures reliable, secure, and compliant IT operations across a complex lab environment, combining hands-on technical oversight with team leadership and cross-functional collaboration.

Core Responsibilities:
· Manage infrastructure and network operations
· Lead cybersecurity, compliance, and audit readiness activities
· Enable R&D operations through lab systems and instrument connectivity
· Oversee service delivery, including service desk and team leadership (2 direct reports)
· Ensure data protection through backup, recovery, and archiving
· Support physical security systems and AV technologies
· Partner with stakeholders to execute IT strategy and digital roadmap
· Manage budget and support multiple R&D locations

This role is on site, hands on and may require occasional on call or off hours.

Is this job for you ?

Education Requirements:
· Bachelor's Degree with 15 years of experience or Master's Degree with 10 years of experience in an IT Technologies or IT related field of study.
Required Work Experience:
Diverse IT Management experience working in an environment with rigorous IT security (preferably in a lab or R&D environment) is required. In addition, a proven track record of accomplishments with progressive management responsibilities and at least 3 years as an IT Team Manager is necessary for this role.
Required Knowledge and Skills to Ensure Success Include:
· Advanced expertise in enterprise IT infrastructure and networking, including Windows environments, Active Directory, and LAN/WAN fundamentals
· Strong cybersecurity knowledge, including security architecture, firewalls, DMZ, segmentation, and compliance controls
· Leadership skills with ability to influence without authority, coach teams, deliver results, and operate effectively in ambiguity
· Drive for results and solid problem-solving and project management skills, including prioritization, decision-making, and translating business needs into IT solutions
· Strong communication and collaboration skills, with the ability to engage stakeholders at all levels and tailor messaging effectively
· Experience supporting physical security, AV systems, and diverse technical environments, including R&D/lab systems (preferred)

A little more about us

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.
Being a worldwide leader in light and sustainable construction, Saint-Gobain designs, manufactures, and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction, and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group's commitment is guided by its purpose, “Making the World a Better Home."

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $111,000 to $177,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 15% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $127,650 to $203,550. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being.

Employees have the flexibility to choose the benefits that best fit their individual needs:
Health and Wellbeing - Supporting your wellbeing, to thrive in life and work
· Medical, Prescription Drug, Vision, and Dental Insurance
· Healthcare Savings Account and Flexible Spending Account options
· LiveWell Wellness Program
· Employee Assistance Program (EAP)
· Paid Time Off and Paid Parental Leave
Retirement and Protection - Helping to make the future life you want a reality
· 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
· Company-provided Life Insurance, AD&D, Short-Term Disability
· Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance
Additional Benefits - Helping shape the experience and impact you want
· Group Legal
· Identity Theft Protection
· Auto and Home Insurance
· Pet Insurance and Discounts
· Back-up Child & Elder Care
· PerkSpot Employee Discount Program

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

This position is subject to export controls under the International Traffic in Arms Regulations (ITAR). Qualified applicants for the position must meet the ITAR definition of “U.S. Person” at 22 C.F.R. 120.15 as a: U.S. citizen, U.S. national, lawful permanent resident, or otherwise a protected individual (including for example refugees and asylees).

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [email protected].