Reference : 569781

Sales and Customer Service Coordinator

  • Sales
  • United Kingdom
  • Permanent / Regular (US)
  • Posting date : 06/24/2019

Who are we ?

Innovative? Customer Focused? Agile?  Open and Engaging? Entrepreneurial? – The key attitudes and way we like to work at Saint-Gobain. If this sounds like you, please read on to find out more about the Sales and Customer Service Coordinator opportunity. This role is initially based at our Bradford site, but we are moving to a new location early next year to Elland.


How will you support us?

This role is working with Glassolutions where you will be responsible for driving the sales of Glassolutions products and services across the distribution network. You will also support the acquisition and retention of customers through ongoing support with account management and customer related activities.


In the role as a Sales and Customer Service Coordinator you will;


  • Support our busy and varied branch with inbound customer calls including queries on; sales, deliveries, complaints etc.
  • Support with customer Live Chats
  • Support sales with proactively contacting new customers and business opportunities
  • Manage incoming orders via our e-commerce tool / application
  • Support distribution external sales team with diary management and customer appointment booking.


What kind of person are we looking for?

First and foremost, we always want to recruit talented people that align well with our values and way of working. In addition to the five Saint-Gobain attitudes we shared at the start, suitability for the role is always key; does the following criteria sound like you?


In order to be successful in this role, you must have;

  • Experience and the passion within a customer service focused background
  • Key account management experience
  • Excellent communication and IT Literate skills – as you will be involved with using various systems we have
  • Excellent professionalism and phone manner
  • A result focused mind
  • The flexibility to manage various workloads in the busy environment, including admin duties


Who are Saint-Gobain?

Saint-Gobain was founded in 1665 to deliver a world first – the production of glass on an industrial scale we have continued to adapt and grow through providing innovate ideas, services and products to our customers. 350 years later we have a presence in 67 countries and employs 170,000 people worldwide. The UK & Ireland is home to over 30 of our well-known and respected businesses within the construction sector including: British Gypsum, Jewson, Weber, Graham and Glassolutions.


You are applying to work with Glassolutions this is one of 32 fascinating Saint-Gobain businesses that operate within UK and Ireland. Regardless of which business you join, you are assured to be welcomed into a professional and warm environment, where we value all of our employees equally and have a strong focus on their health, safety and wellbeing at all times.


Our Ambition as a business?

At Saint-Gobain, our goal is to ‘Create great living places and improve people’s daily life’. We design, manufacture and distribute materials and solutions, which are key ingredients in the wellbeing of each of us and the future of all. They can be found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change.


Do you want to be part of this vision? Click apply, we would love to hear from you.



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