Reference : 576592

Customer Service Assistant

  • Sales
  • United Kingdom
  • Permanent / Regular (US)
  • Posting date : 02/14/2020

Additional description

Customer Service Assistant (6 Month FTC) - Ceramic Tile Distributors (CTD) - Harrogate, North Yorkshire

CTD are a part of Saint-Gobain - Winners of ‘TOP EMPLOYER UK AND GLOBAL' four years running! (2016-2019)

Our ambitious CTD Harrogate team are looking for an enthusiastic and self-motivated Customer Service Assistant who will be able to offer exceptional customer service and who can really make a difference.

You will support the trade counter, offering excellent customer service to all CTD customers who come through our doors. You'll also use your dedication and enthusiasm to ensure that products are safely unloaded, accurately booked-in, carefully picked and packed ready for daily deliveries, whilst strictly adhering to Company Health and Safety procedures and Business Controls.

N.B. This is a full-time, temporary position with CTD on a 6 month fixed term contract.

As a Customer Service Assistant with CTD, you will:

  • Deal with customers on a day to day basis, providing outstanding customer service and building strong relationships for the business.
  • Handle telephone inquiries and always ensure that the customer’s needs are met whilst promoting CTD's products and services.
  • Receive goods into the warehouse and correctly store them, having involvement in stock control and ensuring that stock levels are sufficient.
  • Ensure that customer orders are ready for collection when specified, minimising stock damage and accurately picking stock for delivery.

First and foremost, we always want to recruit talented people that align well with our values and way of working; we innovate, we collaborate, we’re agile, we act with entrepreneurial spirit, and we’re supportive of and close to our customers.

So if you…

  • Have excellent customer service experience and know what great service looks, sounds, and feels like.
  • Are a personable and excellent team player.
  • Have the right attitude and behaviours - someone who is eager to learn and really develop themselves and the service our company can offer.
  • Can display proven written and verbal communication skills.
  • Ideally, hold a full and valid UK Driving/ FLT license.

…we may just be the right fit for each other! Does this sound like you?

We also offer some fantastic benefits, including:

  • Competitive Salary.
  • 31 days holiday (including bank holidays).
  • As an employee with CTD, you are automatically covered by the Saint-Gobain Life Assurance Scheme.
  • Staff discounts on high street and leisure activities and various other benefits.

If you’re up for a new challenge, we would love to hear from you!

Saint-Gobain encourage and welcome diverse applications AND ARE COMMITTED TO SUCCESS THROUGH OUR DIVERSE COLLEAGUE COMMUNITY. We’re committed to equal employment opportunity regardless of ethnicity, colour, race, religion, national origin, sex, gender identity, sexual orientation, age, citizenship, marital status, disability, neurodiversity, taste in music, fashion sense or any other characteristic that makes you unique. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

On occasion we need to close advertisements earlier than expected, we therefore strongly encourage you to make your application promptly to avoid disappointment.

AGENCY? Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV’s/Applications from anyone unless invited to do so. Saint-Gobain accepts no responsibility for any fees related to unsolicited resumes.

Top Employer 2020