Reference : 563657

Sales and Customer Service Assistant

  • Sales
  • United Kingdom Manchester
  • Permanent / Regular (US)
  • Posting date : 12/20/2018

Additional description

Sales and Customer Service Assistant - International Decorative Surfaces (IDS)

Competitive Salary - Based in Cheadle Hulme, Greater Manchester

IDS are a part of Saint-Gobain - Winners of ‘TOP EMPLOYER UK AND GLOBAL 2016, 2017 and 2018’

We have an opportunity for a highly customer focused Sales and Customer Service Assistant to join our Makeover Centre team at IDS Cheadle Hulme. The successful candidate will be required to deal with customer enquiries and orders in an effective and proficient manner, whilst being proactive in seeking new business and at all times complying with company business controls and health and safety policies

As a Sales and Customer Service Assistant with IDS, you will:

  • Achieve showroom targets set by the business and Branch Manager.
  • Continuously improve customer service to include customer after sales care.
  • Complete training activity for core skills, own role and multi-skilling.
  • Demonstrate flexibility and team-working in order to improve efficiency and effectiveness of the overall business.

So if you have:

  • Excellent customer service skills/experience.
  • A commercial mindset.
  • Product knowledge relevant to the industry sector.
  • Computer systems literacy skills.

...we may just be the right fit for each other! First and foremost, we always want to recruit talented people that align well with our values and way of working; we innovate, we collaborate, we’re agile, we act with entrepreneurial spirit, and we’re supportive of and close to our customers. Does this sound like you?

We also offer some fantastic benefits, including:

  • 31 days holiday (including bank holidays).
  • Working for a company who have won "TOP GLOBAL EMPLOYER 2017 & 2018".
  • A defined contribution pension scheme.
  • Flexible Holiday buy-sell scheme (allowing up to 3 days holiday to be bought or sold).
  • As an employee you are automatically covered by the Saint-Gobain Life Assurance Scheme.
  • Staff discounts on high street and leisure activities and various other benefits.

What do I need to do now?

We would love to hear from you! In order to find out more and apply, please click below to register and submit your CV on our careers site. We will be in touch with you after your application to tell you about the next stages.

Our recruitment website is updated daily. Please visit to see more vacancies.

Saint-Gobain encourage and welcome diverse applications AND ARE COMMITTED TO SUCCESS THROUGH OUR DIVERSE COLLEAGUE COMMUNITY. We’re committed to equal employment opportunity regardless of ethnicity, colour, race, religion, national origin, sex, gender identity, sexual orientation, age, citizenship, marital status, disability, neurodiversity, taste in music, fashion sense or any other characteristic that makes you unique. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

On occasion we need to close advertisements earlier than expected, we therefore strongly encourage you to make your application promptly to avoid disappointment.

AGENCY? Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV’s/Applications from anyone unless invited to do so. Saint-Gobain accepts no responsibility for any fees related to unsolicited resumes.

GDPR - You will find information on our privacy notice here: