Reference : GBR03753

Customer Development Manager

  • Sales
  • United Kingdom Shrewsbury
  • Permanent / Regular (US)
  • Posting date : 07/21/2021

Position description

Innovative. Customer Focused. Agile. Open and Engaging. Entrepreneurial. These are our key attitudes and the way we like to work at Saint-Gobain. If this sounds like you, please read on to find out more about the Customer Development Manager opportunity. You will be working for Jewson in Shrewsbury.


How will you support us?  


As a Customer Development Manager you will assist the Business Unit in the on-boarding and development of new accounts; supporting the external team on conversion of live quotes and Build Aviator pipelines and the management and development of key accounts. Working with all functions to develop and leverage the scale of the Business Unit.

  • On-board all new accounts within the Business Unit, ensuring that they start and continue to spend
  • Work with customers and the external sales team to agree and set terms of trade
  • Support the external sales team with preparation and conversion of all quotations
  • Help manage and convert the Business Unit sales pipeline with a keen focus on Build Aviator
  • Develop trust relationships with key Business Unit customers to maintain and improve profitability
  • Pro-actively phone targeted customers to improve the share of wallet
  • Provide customer insights to the Sales Manager to identify opportunities
  • Work with the branch teams to execute the local Business Unit sales plan
  • When on site must comply with all EHS policies and procedures


What kind of person are we looking for?


First and foremost, we always want to recruit talented people that align well with our values and way of working. In addition to the five Saint-Gobain attitudes we shared at the start, suitability for the role is always key; does the following criteria sound like you?


  • Experience and Knowledge
  • Held customer facing roles
  • Knowledge of building materials and pricing
  • Digital sales tools and systems
  • Telephony sales skills
  • Account management
  • Development and execution


Are Jewson and Saint-Gobain an Inclusive employer?

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can’t guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

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