Reference : GBR09769

Internal Sales Advisor

  • United Kingdom Leicester
  • Permanent / Regular
  • Posting date : 01/06/2023

Position description

We are Looking for a talented Internal Sales Advisor to join us at Jewson Leicester. This is a great opportunity for an individual to join the team; really driving our sales as well as demonstrating great customer service. Any merchant or construction knowledge is beneficial, but we are more than happy to train you up. If you feel you are the right fit for this role please apply and we will reach out!

Is this role right for me?

First and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you’ve never worked in this industry before, or had years of experience with one our competitors, you’re just as likely to be a great fit!  A great Internal Sales Advisor at Jewson will put the customer first, focusing on finding solutions for them and building trust. Truly acting as an entrepreneur you will be proactive, taking time to understand your customers. You’ll also show resilience when things don’t go according to plan; being open to new ideas and happy to learn.

There is some specific skills and experience we are looking for from suitable candidates;

  • A demonstrable track record in a B2B or B2C sales role
  • Experience in a Builder's Merchants or in the Construction Industry would be beneficial
  • A proactive and flexible approach
  • Passion for delivering great customer service
  • Self-motivated and able to work on own initiative as part of a team
  • A full clean driving licence would be beneficial

What will I be doing in the role?

Our Internal Sales Advisor is an important contributor to the performance of the business and to ensure our customers have a positive experience with us. To support our customers effectively you will;

  • Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products offering specific product advice
  • Developing new customer accounts and lapsed accounts
  • Build strong, effective relationships with customers and suppliers, managing feedback accordingly
  • Ensuring all customer orders are fulfilled in a timely fashion
  • Supporting all Company initiatives
  • Following plans to continuously improve customer experience
  • Understanding local market issues and communicate to Manager to support sales growth plans
  • Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels 

Hours of Work

Monday to Friday, 7:30am to 5pm, and every 2nd Saturday, 8am – 12pm

What benefits do we offer our employees?

  • A competitive salary
  • A discretionary bonus scheme
  • Opportunities for career progression and development
  • 31 days’ holiday (including bank holidays), plus the option to buy or sell additional days
  • A defined contribution pension scheme
  • Great discounts across high street chains, online stores and holiday agents
  • Saint-Gobain Life Assurance Scheme
  • Access to a leading health and wellbeing portal 

REQUIRED QUALIFICATIONS

Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customer’s needs in order to deliver solutions to save them time, money and hassle.

At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re passionate about working with people, you’re able to put your customer first, and you want to know what it’s like to work for a top employer that is working hard to make the world a better home.

Are Jewson and Saint-Gobain an Inclusive employer?

Our Customers are all unique and so are our colleagues. We believe in including everyone so it doesn’t matter what your background is, we care about what you can offer and we welcome anyone who is passionate about our Customers and shares our Values

 

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