Reference : GBR05153

Visitor Centre Manager

  • Marketing
  • United Kingdom London
  • Permanent / Regular (US)
  • Posting date : 11/17/2021

Position description

Visitor Centre Manager- London

At Saint-Gobain people matter to us, and we try to show that every day. As part of this, our aim is to create an enterprising and innovative working environment, where you have the opportunity to learn new skills, and develop your career. Did you know we have been awarded top UK & Global Employer 5 Years Running!?

Part of the Saint-Gobain group, British Gypsum are a market leading manufacturer of gypsum-based building materials from insulation, wall lining dry boards and plaster to ceilings and floors.  This is an exciting time for British Gypsum and wider insulation businesses with planned transformation and the evolution of our approach to manufacturing and supply planning across a multi-site business with a turnover in excess of £550m. If you want to know what it’s like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Visitor Centre Manager based in London


First and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you’ve never worked in this industry before, or had years of experience with one our competitors, you’re just as likely to be a great fit! 

The role is famous for leading the British Gypsum Build Better Centre to deliver a valuable and differentiated experience for our construction industry partners. You will manage the Visitor Centre in central London to showcase British Gypsum products, services and solutions for the built environment.

There is some specific experience, skills and knowledge we are looking for from the suitable candidate   

  • Exceptional customer facing skills: able to engage with a range of people from all backgrounds
  • Has experience of event management: great organisational skills and ability to remain focused and flexible in a changing environment
  • People management experience: excellent stakeholder management skills and ability to deliver through others
  • Strong commercial acumen: budget management experience and able to connect the customer experience to commercial goals
  • Project management skills and experience

Additional Requirements

The Visitor Centre Manager will

  • Ensure the venue consistently delivers a great customer experience by creating an environment that showcases our British Gypsum brand values of know-how, pioneering and care
  • Be responsible for strategic development of the centre as a valuable resource to support our customers, and the business, in line with commercial goals. Ensuring products, systems and services featured in the centre are representative of Marketing plans
  • Manage the centre’s events programme in support of commercial plans. Including round table events, training and seminars, in person and online.
  • Owner of overall financial performance of the Visitor Centre: allocating and managing annual budgets, capex applications, overhead and appropriate A&P spend

Who are we ?

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

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Top Employer 2021

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