Reference : 567475

Infrastruture Support Engineer

  • Information Systems
  • United Kingdom
  • Permanent / Regular (US)
  • Posting date : 04/18/2019

Who are we ?

Innovative? Customer Focused? Agile?  Open and Engaging? Entrepreneurial? – The key attitudes and way we like to work at Saint-Gobain. If this sounds like you, please read on to find out more about the Infrastructure Support Engineer opportunity which is based in Huddersfield.


How will you support us? How you will utilise your expertise?  


This role is working with Saint-Gobain Technology Services (SGTS) where you will be responsible for providing Infrastructure Support and Systems Administration service on Network & Server related technologies. Maintain excellent SLA and provide efficient secure and well maintained systems for our customers.


In the role as an Infrastructure Support Engineer you will;


  • Support Server, Storage and Network technologies in an enterprise infrastructure environment
  • Provide a systems infrastructure support service to local Data Centres and Remote sites, including trouble shooting, installation and upgrades
  • Investigate the root-cause of incidents and implement permanent fixes where possible
  • Produce high detailed documentation and perform regular knowledge transfers to other team members
  • Identify & take ownership of issues found and resolve at earliest opportunity
  • Participate in a paid on-call rota to provide out of hours support


    What kind of person are we looking for?


    First and foremost, we always want to recruit talented people that align well with our values and way of working. In addition to the five Saint-Gobain attitudes we shared at the start, suitability for the role is always key; does the following criteria sound like you?


    In order to be successful in this role, you must have;


  • A good amount of experience within a similar type role in an infrastructure support type position
  • Good communication and confidence skills to deal with various people at all levels and to take ownership of issues.
  • Current certification in one of the following: Microsoft Server 2012 or 2016 certification, or VMWare VCA/VCP 6.0+
  • Deep understanding and experience with Active Directory Infrastructure including LDAP, Kerberos, NTLM, OAuth, SAML, Group Policies etc.
  • A good understanding and awareness of ITIL working practices
  • A good understanding and experience of working with Citrix
  • A good understanding or experience of IT Security principles


    Who are Saint-Gobain?


    Saint-Gobain was founded in 1665 to deliver a world first – the production of glass on an industrial scale we have continued to adapt and grow through providing innovate ideas, services and products to our customers. 350 years later we have a presence in 67 countries and employs 170,000 people worldwide. The UK & Ireland is home to over 30 of our well-known and respected businesses within the construction sector including: British Gypsum, Jewson, Weber, Graham and Glassolutions.


    You are applying to work with our main Saint-Gobain head office function, this is one of 32 fascinating Saint-Gobain businesses that operate within UK and Ireland. Regardless of which business you join, you are assured to be welcomed into a professional and warm environment, where we value all of our employees equally and have a strong focus on their health, safety and wellbeing at all times.


    Our Ambition as a business?


    At Saint-Gobain, our goal is to ‘Create great living places and improve people’s daily life’. We design, manufacture and distribute materials and solutions, which are key ingredients in the wellbeing of each of us and the future of all. They can be found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change.


    Do you want to be part of this vision? Click apply, we would love to hear from you.

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