Reference : 576430

Service Delivery Manager

  • Information Systems
  • United Kingdom
  • Permanent / Regular (US)
  • Posting date : 02/10/2020

Additional description

Service Delivery Manager

Competitive Salary – Based in Huddersfield, West Yorkshire

Saint-Gobain - Winners of ‘TOP EMPLOYER UK AND GLOBAL' five years running! (2016-2020)

A truly exciting time to join us here at Saint-Gobain as we continue to embark on our new Digital Transformation project. Saint-Gobain is a global leader in the construction industry with a presence in over 67 countries worldwide.

As the Service Delivery Manager working for Saint Gobain, you will manage the IT Service Delivery to our Transport department. The successful candidate will ensure that day-to-day line, resource, service and project management activities are prioritised and aligned to the strategy of IT and the business. This role will be based in Huddersfield with frequent travel to our offices in Southampton (likely to be 2 days every fortnight as a guide, but will fluctuate with project/service demand).

So if you have…

  • Strong people management focus with experience of managing teams.
  • Experience of supporting and working with enterprise applications.
  • Strong technical knowledge in relevant areas.
  • The ability to mentor team members when required.
  • Knowledge of the ITIL service lifecycle and the ability to translate this to a coherent strategy for delivery of IT Support.
  • Proven planning skills with the ability to think long term, and define strategies aligned to business priorities.
  • Excellent communication skills.
  • The ability to build good working relationships with other areas of IT and key business areas.
  • The ability to manage projects through to delivery within relevant time and budgetary constraints.
  • Documentation and/or process writing experience.
  • An understanding of application architecture, system interfacing principles and relational databases.
  • ITIL Foundation qualified.
  • Vendor management experience.
  • A full and valid UK Driving License - essential due to regular travel requirements.

…we may just be the right fit for each other!

First and foremost, we always want to recruit talented people that align well with our values and way of working; we innovate, we collaborate, we’re agile, we act with entrepreneurial spirit, and we’re supportive of and close to our customers. Does this sound like you?

We also offer some fantastic benefits, including:

  • Competitive Salary
  • Company Car
  • A defined contribution pension scheme.
  • 31 days holiday (including bank holidays)
  • Flexible Holiday buy-sell scheme (allowing up to 3 days holiday to be bought or sold).
  • As an employee you are automatically covered by the Saint-Gobain Life Assurance Scheme.
  • Staff discounts on high street and leisure activities and various other benefits.

If you’re up for a new challenge, apply online today! 

Saint-Gobain encourage and welcome diverse applications AND ARE COMMITTED TO SUCCESS THROUGH OUR DIVERSE COLLEAGUE COMMUNITY. We’re committed to equal employment opportunity regardless of ethnicity, colour, race, religion, national origin, sex, gender identity, sexual orientation, age, citizenship, marital status, disability, neurodiversity, taste in music, fashion sense or any other characteristic that makes you unique. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

On occasion we need to close advertisements earlier than expected, we therefore strongly encourage you to make your application promptly to avoid disappointment.

AGENCY? Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV’s/Applications from anyone unless invited to do so. Saint-Gobain accepts no responsibility for any fees related to unsolicited resumes.

Top Employer 2020