Reference : GBR05782

Credit Controller

  • Finance
  • United Kingdom Loughborough
  • Permanent / Regular
  • Posting date : 01/04/2022

Position description

Credit Controller- Saint- Gobain Shared Services- Hybrid East Leake/ Home

At Saint-Gobain, we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you are a quick learner, you like working in a team, and you want to know what it’s like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Credit Controller. This is a very flexible role embracing hybrid working of two days in the East Leake office and three days working from home. The team are a results driven, customer focused and embrace cultural, digital and process changes at all times.  The team have a real drive for success and are all supportive of each other and their leadership teams.

Is this role right for me?

First and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you’ve never worked in this industry before, or had years of experience with one our competitors, you’re just as likely to be a great fit!  A great Credit Controller will have excellent and professional communication skills, both written and verbal, a keen eye for detail and highly focused on customer satisfaction.

 

However there are some skills and experience we require from you:

 

  • Customer service experience is a must
  • Previous experience in a credit collection role is an advantage.
  • Minimum of 3 GCSEs A-C (including English and Maths), or equivalent.
  • Experience working within target orientated environment

REQUIRED QUALIFICATIONS

Our Credit Controllers are responsible to minimise overdues and proactively chase customer accounts as identified by the Credit Control Manager and Credit Control Supervisor.

Some day to day activities include

  • Have overall responsibility for their ledgers
  • Using Sidetrack- a collection and diary management programme
  • Cash posting
  • Contacting customers
  • Liaising with other teams i.e Sales and Customer Service teams
  • Monthly client meetings
  • Adhoc project work

 

Are Saint-Gobain an Inclusive employer?

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, to name a couple). We can’t guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

Top employer 2022