Reference : GBR07262

Customer Service Assistant - Ops - Doncaster

  • Distribution Operations
  • United Kingdom Doncaster
  • Permanent / Regular
  • Posting date : 05/12/2022

Position description

Gibbs & Dandy – Customer Service Assistant – Doncaster

Our branches are busy places, with lots going on inside and out. As a Customer Service Assistant, your role will be essential to keeping our branch and yard running smoothly. From serving our customers in the yard to loading vehicles ready for delivery, and from monitoring stock to growing our sales, you'll be at the heart of our operations. The role is predominantly based outside, which means you'll face the cold of winter and the warmth (hopefully!) of summer, but we'll provide you with the things you need to do the job, whatever the weather!

Working for Gibbs & Dandy, no two days are the same. You will have the opportunity to support and advise customers on our extensive building products and service range - no matter how big or small their project is!

You will take pride in being an important part of the Gibbs & Dandy mission to be 'The Most Trusted Merchant in Town' We've been in the industry for over 175 years so we can proudly say we know a thing or two about providing our customers with the tools and materials they need to complete their building projects.

The Gibbs & Dandy team are a family, we value, respect and occasionally have the odd joke at the expense of each other - but what family doesn't? All this makes us who we are - a close knit team on a mission. But we couldn't give our customers a service they can trust without our people, and this is where you step in.

You'll join Gibbs & Dandy Doncaster. This branch is well-established and busy, with a friendly team of 12 who work hard to offer a great service and excellent product knowledge. So, what are we looking for?

  • A genuine enthusiasm for dealing with customers, and a 'customer 1st' attitude
  • The ability to build strong relationships internally and externally
  • Accuracy and attention to detail
  • A positive team player
  • A full UK driving license, as you'll also need to operate a forklift truck to ensure our delivery drivers get in and out in double quick time.
  • A forklift licence would be also be an advantage, however it's not essential as we can organise training for you.

Hours of work: 7:30 – 5:00pm Monday to Friday, plus every other Sat 8am – 12pm.

What will we offer you?

As part of Saint-Gobain Group, here at Gibbs & Dandy we offer:

  • A competitive salary
  • A discretionary bonus scheme
  • Opportunities for career progression and development
  • 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
  • A defined contribution pension scheme
  • Great discounts across high street chains, online stores and holiday agents
  • Saint-Gobain Life Assurance Scheme
  • Access to a leading health and wellbeing portal




Who are we ?

Are Saint-Gobain an Inclusive employer? 

Our Customers are all unique and so are our colleagues. We believe in including everyone so it doesn’t matter what your background is, we care about what you can offer and we welcome anyone who is passionate about our Customers and shares our Values.


Flexibility The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.


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