Reference : GBR00254

Showroom Consultant

  • Distribution Operations
  • United Kingdom Eastbourne
  • Permanent / Regular (US)
  • Posting date : 01/13/2021

Position description

Showroom Consultant – Graham: The Plumbers’ Merchant

Competitive Salary - Based in Eastbourne

Graham are a part of Saint-Gobain - Winners of ‘TOP EMPLOYER UK AND GLOBAL' five years running! (2016-2020)

We have an exciting opportunity for a Showroom Consultant to join the team at Graham Eastbourne and help our retail customers create their perfect bathrooms. In this exciting role, you'll be the face of our Bathroom and Tile showroom, guiding our customers along the design process to help them best realise their projects and plans.

Here at Graham, we put our people, colleagues and customers at the heart of everything we do. From personable and approachable customer care to only the best commercial offerings, we take pride in maintaining a family feel present since the day the business began. So if you’re looking to be part of our family and help maintain Graham’s reputation as the Best Local Plumbers’ Merchant around, then this is the opportunity for you!

As a Showroom Consultant with Graham, you will:

  • Provide a consultative sales approach with customers from both trade and retail backgrounds, finding the best solution to fit their needs.
  • Supply quotes and bathroom designs as required from detailed plans.
  • Maintain our commitment to providing excellent customer service and ensure our showroom meets the highest of standards.
  • Collect feedback and drive up our social media presence to increase awareness of our showroom offers.

At Graham, we pride ourselves on giving our customers the best possible service, but that can only happen if we have people with the right attitude working for us.

So if you...

  • Have previous experience within bathroom sales, dealing with trade and retail customers (would be of an advantage).
  • Have proven experience of meeting sales targets and KPIs.
  • Demonstrate fantastic customer service skills and know what a great experience looks, sounds and feels like.
  • Can build customers' confidence by advising them and guiding their decisions, whilst providing the best possible solution to fit their needs.
  • Enjoy working towards targets and working with customers from conception to completion.
  • Are well presented, articulate and confident with an ability to communicate with customers and stakeholders from all levels.

We are an inclusive employer and keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else that makes you, you!

We believe that working in a diverse business can be more enjoyable, teams can be more innovative, and make better decisions. We already employ many fantastic people from diverse backgrounds, but we still want to do more.

So, we are on a mission to make Saint-Gobain inclusive and accessible to all, with role models for you to look up to and learn from, no matter who you are!


We also offer some fantastic benefits, including:

  • Competitive Salary
  • 31 days holiday (including bank holidays).
  • Genuine career progression opportunities with Saint Gobain's 32+ brands.
  • Flexible Holiday buy-sell scheme (allowing up to 3 days holiday to be bought or sold).
  • As an employee with Graham, you are automatically covered by the Saint-Gobain Life Assurance Scheme.
  • Staff discounts on high street and leisure activities and various other benefits.


Top Employer 2021

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