Reference : GBR01735

Showroom Manager

  • Distribution Operations
  • United Kingdom Oxford
  • Permanent / Regular (US)
  • Posting date : 04/07/2021

Position description

Showroom Manager – Jewson Builders’ Merchants

Competitive Salary - Based in Oxford

Jewson are a part of Saint-Gobain - Winners of ‘TOP EMPLOYER UK AND GLOBAL'  (2016-2021)

Our Jewson Oxford branch is looking for a dedicated Showroom Manager to be the face of our Kitchens and Bathrooms showroom, coordinating promotional activity and providing excellent customer service to our customers, from both trade and retail backgrounds.

As the UK's leading supplier of building materials and sustainable timber, Jewson always aim to provide a friendly customer service and expert advice. So if you're customer focused and looking for a new challenge, then this may be the opportunity for you!

As the Showroom Manager, you will:

  • Maximise customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
  • Manage the team to deliver an excellent customer experience and work towards Showroom sales and profit targets.
  • Build strong, effective relationships with customers and suppliers, managing feedback accordingly and realising the full potential of all customer interactions.
  • Place customer orders with suppliers and advise customers of anticipated delivery dates, scheduling delivery dates to meet customer needs and arranging appropriate transport.
  • Advise customers of trading terms and conditions relating to customer accounts as required.
  • Ensure all customer orders are fulfilled in a timely fashion, continuously aiming to improve customer experience and supporting all Company initiatives.

First and foremost, we always want to recruit talented people that align well with our values and way of working; we innovate, we collaborate, we’re agile, we act with entrepreneurial spirit, and we’re supportive of and close to our customers.

So, if you have...

  • Previous experience of managing a Kitchens & Bathrooms Showroom – retail or trade - essential.
  • Experience of generating sales within a dedicated retail Showroom or other relevant sales environment.
  • Knowledge of CAD design and design software.
  • Excellent customer service skills and know what a great customer experience looks like, sounds like and feels like.
  • Relevant market and product knowledge.
  • Excellent people management and leadership skills through coaching and developing a dedicated team.
  • A proactive, flexible and enthusiastic attitude.

...we may just be the right fit for each other. Does this sound like you?


Top Employer 2021