Reference : GBR08863

Branch Supervisor

  • Distribution Operations
  • United Kingdom Paddock Wood
  • Permanent / Regular
  • Posting date : 09/28/2022

Position description

We have a fantastic opportunity to join our team in Jewson Paddock Wood (Tonbridge TN12 6AB) as a Branch Supervisor! This is a great role for someone who is looking to progress and develop their career within the Building Merchants industry and step up into a Supervisory role.

We’re a well-established branch with a small but close knit team, about 8 miles south of Maidstone. We are a friendly team and we pride ourselves on offering a great service and excellent product knowledge. We have a sales office, warehouse, shop & counter, timber supply and customer delivery vehicles. Our colleagues are critical to our customers’ success and you will be working with a team that proactively supports them in every way possible.

Our Branch Supervisors are an important contributor to the teams shared success and an essential part of our customers’ positive experience with us. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team!

Is this role right for me?

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson.

So if you have a passion for leading and developing a team, supporting your customers, taking the time to understand others and embracing differences, can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!

What will I be doing?

As a Branch Supervisor, we are looking for someone who has strong communication and commercial awareness, whilst being able to support the Branch Manager in empowering the team to provide great customer service. In order to support our customers and deliver a great service you will;

  • Act as first line support to the Branch Manager to lead and support the team to deliver success and suggest opportunities for continuous improvement
  • Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
  • Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
  • Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
  • Maintain stock levels, carrying out regular stock counts
  • Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
  • A full driving licence would also be beneficial for this position.

Hours of Work: Monday-Friday, 7am-5pm, and every other Saturday from 7:30am-12pm

Legal Statement

Top employer 2022