Reference : 555300

Customer Service Advisor

  • Distribution Operations
  • United Kingdom Ipswich
  • Permanent / Regular (US)
  • Posting date : 05/08/2018

Additional description

Customer Service Assistant - Jewson - Ipswich

This position is working for Jewson part of the Saint Gobain group who are the Global winners of

TOP EMPLOYER 2017 and 2018.

We are looking for a highly motivated individual to join our largest brand Jewson. This is a fantastic opportunity to join an ambitious and well established team and play a pivotal role in providing a first class service.

What will I be doing in the role?

  • You will need to build relationships with customers, both face to face and via the telephone, to help achieve sales growth for your branch. You will also be required to support the branch in all aspects of customer service.
  • You’ll carry out cash transactions, refunds and till processes accurately and in accordance with branch procedures.
  • Place direct sales orders, organise delivery times, and notify customers.

What do we look for in a Customer Service Assistant?

  • You should have some customer service experience. If you know what great services looks like, sounds like and feels like. That’s really important to us.
  • The ability to multi task, prioritise and work under pressure
  • Positive outlook
  • A warm and friendly nature
  • You’ll be a personable and excellent team player.

What are the benefits?

In addition to a competitive base salary plus an attractive bonus scheme, you will benefit from a significant focus on your own personal development and also have access to:

  • A defined contribution pension scheme.
  • 31 days holiday (including bank holidays)
  • Flexible Holiday buy-sell scheme (allowing up to 3 days holiday to be bought or sold).
  • As an employee you are automatically covered by the Saint-Gobain Life Assurance Scheme.
  • Staff discounts on high street and leisure activities and various other benefits.

AGENCY?

Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV’s/Applications from anyone unless invited to do so.

AGENCY?

Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV’s/Applications from anyone unless invited to do so.

On occasion, we receive significantly more applicants than expected for some vacancies and under such we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly, to avoid disappointment should the closing date be brought forward.

We are an Equal Opportunities employer and we welcome a diversity of applications irrespective of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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