Reference : GBR04493

Assistant Branch Manager

  • Distribution Operations
  • United Kingdom Macclesfield
  • Driver 3.5T Permanent Contract
  • Posting date : 11/26/2021

Position description

At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re a passionate and empowering leader, you’re able to put your customer first, and you want to know what it’s like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as Assistant Branch Manager.

You’ll be working for Ceramic Tile Distributors (CTD) in Macclesfield. CTD is one of more than 30+ exciting Saint-Gobain brands in the UK and specialises in sourcing and supplying a vast range of high quality tile designs to all sectors of the interior and architectural market. With over 50 years of experience, CTD is one of the leading names in the industry, striving to bring the latest advances in tile manufacturing to each individual collection as well as considering consumer demands, from the desirability of classic design styles to the latest cutting-edge trends.

This is a great opportunity for a Team Leader or Supervisor looking for their first Assistant Branch Manager position.

Is this role right for me?

First and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you’ve never worked in this industry before, or had years of experience with one our competitors, you’re just as likely to be a great fit!  As a great Assistant Branch Manager at Ceramic Tile Distributors you will be proactive in your approach to support your customers and your team, taking time to understand others and embracing differences, promoting a diverse and inclusive branch for colleagues and customers. It is also important that you have strong communication skills and commercial awareness, whilst being able to empower your team to provide a great service to your customers.

There are some specific skills and experience we are looking for from suitable candidates;

  • Experience in a Tile Merchant would be ideal. Plumbers or Trade/Builders merchant environment would also be appropriate
  • A customer-focused approach and the ability to develop and maintain excellent relationship with customers and suppliers
  • Strong leadership and people management skills – the ability to engage colleagues to help achieve the branch goals whilst ensuring all health and safety standards are upheld
  • A positive attitude and the desire to want to continually improve our service
  • The ability to build strong relationships internally and externally
  • Excellent business acumen and commercial understanding – the ability to understand Sales and Margin data
  • The ability to evolve in a fast-paced and ever-changing busy work environment
  • A full driving license



Our Assistant Branch Managers are important contributor to the team’s shared success our success and an essential part of our customer’s positive experience with us. It demands someone who can manage and lead a team of engaged colleagues to continually improve the customer experience and branch performance. To support our customers effectively you will;

  • Ensuring all branch activity is centered around the customer and ensuring they have the best possible experience
  • Assisting the Branch Manager with the management and leadership of a team of colleagues
  • Helping forming and execute the Sales plan for the branch
  • Ensuring the safe and efficient management of daily operations
  • Experience of working in a Senior sales role, with a curious and proactive approach and the ability to develop and maintain excellent relationships with customers and suppliers

Additional Requirements

Our Customers are all unique and so are our colleagues. We believe in including everyone so it doesn’t matter what your background is, we care about what you can offer and we welcome anyone who is passionate about our Customers and shares our Values.


And what about flexibility? 

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role.

Top Employer 2021