Reference : GBR02771

Tool Hire Assistant

  • Distribution Operations
  • United Kingdom Whitby
  • Driver 3.5T Permanent Contract
  • Posting date : 09/29/2021

Position description

We have a fantastic opportunity for a Tool Hire Assistant to join our team at Jewson, based in Whitby. This role is Monday-Friday 7:30-16:30 and alternate Saturdays 8:00-12:00.  You will assist in the efficient running of the Tool Hire by building relationships with customers and staff to achieve maximum sales potential and customer service.

At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our ‘customer first’ approach. If you enjoy working with people and you think you could help our customers feel welcome, we would love you hear from you! 

What skills and experience we looking for?

  • CITB/NVQ qualifications relating to the tool hire/building/retail industry are preferable but not essential
  • Full, clean driving license (c1e and be) is preferred
  • Relevant product knowledge, preferably within hire business is an advantage
  • Experience of working within a sales driven environment is a strong advantage
  • Excellent customer service skills are essential
  • Strong communication skills are essential

What will your Key Responsibilities be?

  • Ensure profitable customer relationships are built and maintained, including complaint resolution, preparing customer orders, loading and unloading safely and satisfactorily, ensuring any technical problems, faults and repairs are dealt with efficiently
  • Understanding the tool hire industry, and supporting the manager in the growth of the business
  • Ensure the safety of self, colleagues and customers, by maintaining an up to date knowledge of Tool Hire H&S procedures and ensuring any maintenance meets the necessary standards and H&S certification is maintained
  • Maintain up to date knowledge of products and regulations, awareness of Jewson products and services and identify opportunities for development

This list is not exclusive – other reasonable duties and projects may be assigned

Are Jewson and Saint-Gobain an Inclusive employer?

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else that makes you, you!

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can’t guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.

Do you want to make the world a better home?

Our purpose at Saint-Gobain is to Make the world a better home. Our purpose sets the course for our common future. Together with and for our customers, we design, manufacture and distribute materials and solutions that have a positive impact on everyone’s life and provide well-being, quality of life and performance, while caring for the planet. If you want to join a company that cares about making the world a better home – then please apply, we would love to hear from you!

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