Reference : GBR03749

Tool Hire Assistant

  • Distribution Operations
  • United Kingdom Harrogate
  • Driver 3.5T Permanent Contract
  • Posting date : 07/21/2021

Position description

We have an exciting opportunity for a Tool Hire Assistant to join our Jewson Team, based in HarrogateYou will assist in the efficient running of the Tool Hire by building relationships with customers and staff to achieve maximum sales potential and customer service.

At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our ‘customer first’ approach. If you enjoy working with people and you think you could help our customers feel

Key Responsibilities:

  • Ensure profitable customer relationships are built and maintained, including complaint resolution, preparing customer orders, loading and unloading safely and satisfactorily, ensuring any technical problems, faults and repairs are dealt with efficiently
  • Ensuring sales orders and delivery schedules are processed accurately and promptly
  • Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels
  • Supporting all company initiatives
  • Following plans to continuously improve customer experience
  • Understanding local market issues and communicate to Manager to support sale growth plans
  • Administration – Tool Hire reports as necessary; all Tool Hire admin as necessary Health & Safety
  • Administration – sales orders processed promptly; maintenance records up to date; cash payments processed correctly
  • Assist supervisor with managing stock levels, including weekly PPIs, incoming goods checked against delivery tickets, and participate in stock takes as required

What we are looking for;

Essential

  • Full, clean driving license
  • Working knowledge of appropriate Health & Safety legislation
  • A relevant understanding of the market and product knowledge
  • Able to work on own initiative and as part of a team
  • Flexible and enthusiastic attitude
  • Demonstrable customer service focus
  • Able to create and maintain successful relationships
  • Good organisational skills to manage stock

Desirable

  • Experience in construction
  • Relevant qualification in wood machinery (City & Guilds etc.)
  • GCSEs (Or equivalent) - Maths & English
  • Relevant forklift licence
  • Experience in a sales/customer focused role
  • IT literate

REQUIRED QUALIFICATIONS

Are Jewson and Saint-Gobain an Inclusive employer?

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can’t guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

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