Reference : GBR09135

Customer Service Advisor

  • Distribution Operations
  • United Kingdom Chorley
  • Driver 3.5T Permanent Contract
  • Posting date : 09/30/2022

Position description

Customer Service Advisor 

At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 7 consecutive years. If you’re passionate about working with people, you’re able to put your customer first, and you want to know what it’s like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Warehouse assistant/driver. 

You’ll be working for Jewson in Chorley. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers’ needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.

Is this role right for me?


First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!

Job role:

  • Selecting goods from storage area and preparing orders for delivery.
  • Loading and offloading vehicles
  • Maintaining good communication with Branch Manager.
  • General store duties and housekeeping.
  • Organise and coordinate deliveries, from the warehouse to ensure the highest level of customer service is achieved.
  • Ensuring all paperwork is handled efficiently.
  • Working as part of a team and promote excellent customer service within the department, ensuring all necessary procedures are followed.

 Criteria:

  • Confident, outgoing personality
  • Excellent communication skills Self-motivated and professional personality
  • Good IT skills
  • Clean Licence

Who are we ?

Are Saint-Gobain an Inclusive employer?

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else that makes you, you!

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can’t guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen. 

Top employer 2022