Reference : GBR08530

Customer Service Advisor - Sales Counter & Yard

  • Distribution Operations
  • United Kingdom Shepperton
  • Driver 3.5T Permanent Contract
  • Posting date : 09/12/2022

Position description

Customer Service Advisor - Sales Counter & Yard

At Jewson – Shepperton Studios

We pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our ‘customer first’ approach. If you enjoy working with people, you’re a good listener and you think you could help our customers feel welcome, then this Customer Service Advisor – Warehouse & Distribution vacancy could be a great opportunity for you.

This Customer Service Advisor – Sales Counter & Yard

This role is working in our Timber yard at Shepperton Studios. Jewson is the biggest employer in the UK Saint-Gobain business, with over 500 branches.

What will I be doing in this role?

The Warehouse & Distribution position is a key role within this branch.

Duties include but not limited to:

  • Fulfilling customer orders in a timely fashion to deliver an excellent customer experience
  • Complete the stock management process, including monitoring stock, order processing and supplier management
  • Complete administration duties as needed, including purchase orders, invoicing etc.
  • Deliver key KPIs for your branch
  • Support the team with day-to-day queries
  • Achieve Safety and Wellbeing culture
  • Communicate Company plans, goals and individual objectives
  • Ensuring appropriate stock rotation

What skills are we looking for?

First and foremost, we always want to recruit talented people that align well with our values and way of working; this means that we are open to applications from all Saint-Gobain businesses and would welcome you to apply if you can demonstrate the following key skills, experience and qualifications:

  • Previous experience working in a timber yard and on a sales counter
  • Full clean driving licence preferable
  • Administrative experience within a supply chain environment
  • Experience with purchase management
  • Able to work on own initiative and as part of a team
  • Proactive, flexible and enthusiastic attitude
  • Demonstrable customer service focus
  • IT literate
  • Able to create and maintain successful relationships with both customers and colleagues
  • Experience in a warehouse/customer focussed role

Please note that product and system training can be provided where applicants may lack this knowledge. We encourage applications from all background if you can demonstrate the skills highlighted.

REQUIRED QUALIFICATIONS

N/A

Who are we ?

Are Jewson and Saint-Gobain an Inclusive employer?

Our Customers are all unique and so are our colleagues. We believe in including everyone so it doesn’t matter what your background is, we care about what you can offer and we welcome anyone who is passionate about our Customers and shares our Values.

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role.

Top employer 2022