Reference : GBR02848


  • Administration
  • United Kingdom Croydon
  • Permanent / Regular (US)
  • Posting date : 09/23/2021

Position description


Croydon, London.

This position is working for Minster part of the Saint Gobain group Global winners of

TOP EMPLOYER 2017 and 2018

We are looking for a highly motivated individual to join our new Minster branch in Croydon, London. This is a fantastic opportunity to join an ambitious team and play a pivotal role as they develop the business supporting the sales team and setting administrative standards from the very start.

In the role of administrator you will contribute towards an excellent customer experience and work towards Branch sales and profit targets by:

  • Processing all administration of account queries in a timely fashion
  • Following plans to continuously improve customer experience
  • Ensure compliance with Business Control procedures.
  • Analyse and action daily Branch reports.
  • Responsible for control of Cash, Banking, Credit, petty cash.
  • Work with Credit Control to resolve Customer Credit Queries.
  • Match Purchase Orders to Purchase Ledger expense invoices.

Experience required

  • Excellent communication skills at all levels and across all channels
  • Able to create and maintain successful relationships
  • Strong administration and organisation skills
  • Process driven with good attention to detail
  • Able to work on own initiative and as part of a team
  • Proactive, flexible and enthusiastic attitude
  • Demonstrable customer service focus
  • IT literate
  • Able to handle difficult situations and diffuse conflict

Benefits of joining

  • A great open working environment.
  • A defined contribution pension scheme.
  • 31 days holiday including the statutory bank holidays (Increasing to 33 with service).
  • Flexible Holiday buy-sell scheme (allowing up to 3 days holiday to be bought or sold).
  • A defined share purchasing scheme (Each month you put away an agreed amount from your ‘pre-tax' pay and we use it to buy Saint-Gobain shares for you. As an added bonus, for every four shares you buy Saint-Gobain will give you an extra share free of charge).
  • As an employee you are automatically covered by the Saint-Gobain Life Assurance Scheme.
  • Staff discounts and various other benefits.



Are Minster and Saint-Gobain an Inclusive employer?

We’re working hard to be, and we’re keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can’t guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

Top Employer 2021