Reference : 569520

Technical Services Officer

  • Administration
  • United Kingdom
    Ipswich
  • Permanent / Regular (US)
  • Posting date : 06/17/2019

Who are we ?

Innovative? Customer Focused? Agile?  Open and Engaging? Entrepreneurial? – The key attitudes and way we like to work at Saint-Gobain. If this sounds like you, please read on to find out more about the Technical Services Officer opportunity.

We are looking for someone to provide practical and technical advice, guidance and support to customers, specifiers, end users and field sales staff in respect to the use and application of the company’s product range

This role is working with Celotex, Technical Services Department where you will be responsible for ensuring the right people have the right information at the right time.

In the role as a Technical Services Officer you will;

  • Provide exceptional customer service to external and internal customers via telephone and e-mail.
  • To generate calculations as appropriate to support the required specifications.
  • Capture customer project information and liaise with Project Specification Managers to identify, track and support major customer projects.
  • To assist with the technical training of Area Sales Managers and other personnel as appropriate.
  • To keep up to date with new standards, Building Regulations, legislation and other professional requirements.

What kind of person are we looking for?

First and foremost, we always want to recruit talented people that align well with our values and way of working. In addition to the five Saint-Gobain attitudes we shared at the start, suitability for the role is always key; does the following criteria sound like you?

In order to be successful in this role, you must have;

  • An interest in construction, building design and the built environment
  • Ability to learn technical information relating to construction, building design, building regulations and heat loss calculations with experience of building products, or construction techniques and the relevant regulations being advantageous
  • Attention to detail with the ability to work quickly and accurately under pressure
  • Ability to interpret and draw relevant information from building plans and technical drawings. Full training will be provided
  • Computer literate with the ability to learn proprietary design and CRM software

Who are Saint-Gobain?

Saint-Gobain was founded in 1665 to deliver a world first – the production of glass on an industrial scale we have continued to adapt and grow through providing innovate ideas, services and products to our customers. 350 years later we have a presence in 67 countries and employs 170,000 people worldwide. The UK & Ireland is home to over 30 of our well-known and respected businesses within the construction sector including: British Gypsum, Jewson, Weber, Graham and Glassolutions.

You are applying to work with Celotex this is one of 32 fascinating Saint-Gobain businesses that operate within UK and Ireland. Regardless of which business you join, you are assured to be welcomed into a professional and warm environment, where we value all of our employees equally and have a strong focus on their health, safety and wellbeing at all times.

Our Ambition as a business?

At Saint-Gobain, our goal is to ‘Create great living places and improve people’s daily life’. We design, manufacture and distribute materials and solutions, which are key ingredients in the wellbeing of each of us and the future of all. They can be found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change.

Do you want to be part of this vision? Click apply, we would love to hear from you.

 

 

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