Reference : 586266

Continuous Improvement Manager

  • Technical Production
  • Canada CALGARY
  • Permanent / Regular (US)
  • Posting date : 05/17/2021

Position description

Consistent with CertainTeed Gypsum Vision, Mission, Values and Objectives, the Continuous Improvement Manager provides the leadership for employees to implement corporate continuous improvement program, World Class Manufacturing (WCM), throughout the site.  WCM is a global initiative that is key to our future, and this position will actively ensure that our plants and its employees have the appropriate skills, tools and implementation plans to deliver world-class results.


Reports directly to the Plant Manager and is a key member of the plant management team.

  • Provides leadership and direction to both the management team and production/operations workforce in the implementation of WCM.
  • Working through influence, acts as a principal change agent for site and coordinates initiatives with the Regional WCM Champion.
  • Provides an accident free worksite while maintaining status as the preferred supplier of quality products and service with a goal of world class yield, availability, and reliability.
  • Continuously evaluates workplace for safety concerns and ensures behavioral safety initiatives are performed to goal levels.
  • Models company Vision, Mission and Values and ensure employee’s model the same.
  • Ensures WCM operating standards and tools are implemented in the most effective and sustainable way with all individuals at site.
  • Supports the management team in the review of progress and the identification and implementation of countermeasures to ensure the WCM program is achieved.
  • Ensures communications are fully deployed and answer questions/points of clarification in a timely manner to deliver the required understanding and commitment to WCM toolset.
  • Coaches and supports teams to meet the deadlines of the WCM program milestone plan which includes regular auditing that is critical for pace and standard. Ensures Change Management is alive and well on all improvements.
  • Collects and stratifies the loss data for the plant and distributes this data to the pillar owners monthly.
  • Enters loss data into the cost deployment models every six month and ensure the priorities of the site are in agreement with the cost deployment.
  • Collects, collates and analyzes data to chart progress of the site against the WCM plan and recommend countermeasures to overcome adverse variances.
  • In liaison with Engineering, Technical and Operational functions defines, establishes, fully deploys and continuously improves “best practices” for process, engineering or working procedures across the site, sharing successes with peers.
  • Participates in budget approvals for the launch of programs in the plant both in terms of expenses and capital investments.
  • Has latitude for non-reviewed actions and the exercise of independent judgment and discretion with established policies and procedures.  Shares responsibility for department budgets and performance.


Works in a manufacturing plant environment with limited HVAC, concrete floors, and exposure to industrial noise, dust, chemicals and temperature changes.  Normal plant operation is 24 hours, 7 days a week and work hours may vary depending on business needs.  May require long hours, and weekend and holiday work.  May require travel by air and rental cars.


Must be capable of wearing personal protective equipment necessary to comply with government and company safety standards whenever engineered methods of reducing hazards or physical requirements cannot be reasonably accommodated.  Job includes tasks that require walking, bending, twisting, gripping, stair and ladder climbing, entering confined spaces, navigating rough terrain and occasional lifting of up to 50 lbs.  May require long periods of sitting, walking, standing, working on a computer or engaging in telephone conversation.


  • Bachelor’s Degree in technical field, or five (5) years of equivalent training and experience that provides a comprehensive understanding of Lean / World Class principles and practices may be substituted for a degree.
  • Six to eight (6-8) years of applied professional experience working in manufacturing, process engineering or technical project development.
  • Strong working knowledge in the various principles and practices of the SGC WCM program which include focused improvement, TPM (autonomous maintenance, professional maintenance and early equipment management), quality and process control including Statistical Process Control (SPC), 5S, standardized work and other WCM / Lean principles.
  • Proven success in managing significant changes.
  • Previous supervisory experience.
  • Ability to provide leadership and innovation at all levels of the organization.
  • Change management and conflict management skills.
  • Strong influencer and communicator.
  • Results driven, flexible and open-minded with good written and oral communication.
  • Proficient in Microsoft Office Suite, SAP.

Who are we ?

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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